Shipping policy
Villainswear Shipping Policy
Effective Date: 26.02.2024
Welcome to Villainswear! We're dedicated to delivering our premium jewelry to you efficiently and securely. Our Shipping Policy is crafted to provide you with clear, comprehensive information on our shipping practices, ensuring a seamless shopping experience from checkout to delivery.
Overview
This Shipping Policy applies to all purchases made through the Villainswear website. It outlines our shipping methods, costs, delivery times, and more, ensuring you know exactly what to expect when you order from us.
Shipping Methods and Delivery Times
- Standard Shipping: Estimated delivery within 6-12 business days for domestic orders.
- Express Shipping: Available for most products, with estimated delivery within 3-7 business days for domestic orders.
- International Shipping: We ship globally! Delivery times vary based on destination, typically within 7-21 business days.
Please note, delivery times are estimates and commence from the date of shipping, rather than the date of order.
Shipping Costs
Shipping costs are calculated based on the shipping method, weight, and destination of your order. They will be clearly displayed at checkout before you complete your purchase. For orders above $50, Villainswear is pleased to offer free standard shipping.
International Shipping
For our international customers, Villainswear ships to select countries outside of Norway. Please be aware that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country, which are the responsibility of the recipient.
Order Processing
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on holidays or weekends will be processed the following business day.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing your tracking number. Use this number to track your shipment's progress to your doorstep.
Delivery Address
Accuracy in the delivery address is crucial. Villainswear is not responsible for shipments lost due to incorrect or incomplete addresses provided by the customer. Please ensure your delivery information is precise and complete at checkout.
Delays
While we strive to maintain our delivery times, delays may occur due to weather conditions, shipping carrier factors, or international customs clearance. We appreciate your patience and understanding in these situations.
Returns and Exchanges
Please refer to our Refund Policy for information on returns and exchanges. Note that return shipping costs are the customer's responsibility unless the item is defective or incorrect.
Contact Us
For any inquiries regarding our Shipping Policy or if you need assistance with your order, please contact us:
- Email: info@villainswear.no
- Phone: 90720699
- Address: Røysumvegen 31, Bø i Telemark, 3801, Norway
Thank you for choosing Villainswear. We look forward to serving you and ensuring your Villainswear experience is nothing short of exceptional.